car rent > Great Britain > Shetland Islands
Compare car rent Shetland Islands, UK
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We offer the widest range of cheap rental cars in Shetland Islands: whether you're looking for a mini, economy, compact, intermediate, fullsize, premium or luxury car, a SUV, minivan, convertible or 4x4. 3 different car rental brokers use their buying power to negotiate great deals for you with all local & international car rental companies in Shetland Islands: cheap, all-inclusive and with the best rental conditions & service. Compare availability & prices for rental cars in Shetland Islands real-time. Price isn't the only thing that matters. If you take a little time to read the information we provide on this page, we help you to avoid pitfalls and guide you to the best car rental deal in Shetland Islands so you can book a car with confidence. At least check this top 5 car rent pitfalls to avoid the most common problems:
Cars For Less was our customers' most popular broker for Shetland Islands during the last 12 months. We have pre-selected their search form below. Also check the other 2 brokers (click on their logos/tabs and their search form appears) to see who offers the cheapest car in Shetland Islands that meets your needs today. Don't forget to compare their rental conditions and service.
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All-inclusive rental cars in Shetland Islands
Compare rental cars in Shetland Islands (Great Britain) from 3 different car rental brokers. Cheap, all-inclusive & no hidden costs!
Our car rental brokers Cars For Less, Affordable Car Hire and VIP Cars negotiate the best deals with all international and local car rental companies in Shetland Islands. Every broker has his own search form to check available rental cars.
Renting a car via our brokers is cheap and without unpleasant surprises: unlimited mileage, local taxes, airport delivery and almost all insurances are included in the quoted price. Compare their rental conditions.
The only extra insurance you may want is a No Risk Warranty to cover excess plus damage to tires, windows, roof and undercarriage. All brokers (except VIP Cars) offer this insurance for a fair price: much cheaper than at the pick-up desk of the car rental company!
Excess insurance is mandatory because your own risk may already be covered by your travel insurance (including some credit card travel insurances).
Rent a car in Shetland Islands with confidence
Make a well-informed choice, avoid pitfalls and rent a car hassle-free.
Check this top 5 car rent pitfalls to avoid the most common problems:
1 Excessive insurances
2 Fuel policy
3 Car type not available
4 Credit card (deposit)
5 Damaged car
Also read our tips how to rent a car the smart way.
Compare the rental conditions of our brokers (insurances, cancellation costs etc). Other conditions (like fuel policy, extra drivers fee) depend on the rental company: there's a link to these conditions next to every price quote you get after you submitted a search form.
Customer experience car rent Great Britain
Check what our customers have to say about car rent in Great Britain.
There are 19 reviews from customers who rented a car in Great Britain. At the top right you see how 799 customers rate our brokers and 19 rate rental companies in Great Britain.
Rent a car the smart way
Two approaches to car renting: the lowest price or the best deal.
When you rent a car in Shetland Islands, Great Britain the lowest price is important. But just as important are service and rental conditions. Below is an overview of the general rental conditions of our brokers. Some rental conditions depend on location (local legislation) and/or car rental company (fuell policy, deposit, one way surcharge etc.). So also check the rental conditions for a specific car in Shetland Islands. All our brokers give detailed information about the exact rental conditions for every car in Shetland Islands. After you selected a car, but before you complete a reservation. (back to search forms)
| All-Inclusive car rent Shetland Islands - General Car Rental Conditions | |||
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| Show rental company before reservation is made: |  |
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| No Risk Warranty: | € 5.27 per day | € 3.03 per day | |
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| Cancellation Costs: | Untill 24 hours before pick-up: no fee. Less than 24 hours before pick-up: € 50.00. No-show: no funds paid will be reimbursed. |
7 or more days before the rental commencement date: GBP 15. 6 to 3 days before start date: 50% of total car rental price. 2 days or less before start date: 75% of total car rental price. No Show: 100% of total car rental price. |
Until 24 hours before pick up no cancellation fee. Less than 24 hours before pick up: 20 GBP. No Show: no refund will be issued. |
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| Payment: | Mastercard, Visa | Visa, Mastercard, American Express, Maestro | All major credit cards, see rate details of the cars. |
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Monday - Friday 08.00-20.00 GMT Saturday 9.00-17.00 GMT |
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| Unique Selling Point: | Cars from many local car rentals: 450 rental companies worldwide | Price Match Guarantee | Discounted rates and deals. |
| Search available rental cars in Shetland Islands | |||
| Summary customer reviews car rent Great Britain | |||||||||||
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| 19 customer reviews car rent Great Britain | |||||||||||
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Rudolf Kaelen from Belgium rented a car (compact) in Manchester from Sixt and used the service of broker CarTrawler. CarTrawler gets a 5 (Excellent) and Sixt a 5 (Excellent). Rudolf Kaelen would use the service from CarTrawler again and would rent a car from Sixt again.
Booking the car The website of CarTrawler gives enough information and this information is correct: 
The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Picking up the car How easy was it to find the rental office/service desk from Sixt: 
How clear were the directions on the voucher from CarTrawler:
We did not get type of car that we booked (or similar) from Sixt but: free upgrade.
Sixt offered extra insurances. The info the CarTrawler provided on the voucher about not needing extra insurances was clear:
The staff at the pick-up office of Sixt was friendly and helpfull:
Dropping off the car The staff at the drop off office from Sixt was friendly and helpfull:
General judgement Value for money:
The service Sixt delivered:
We would rent a car from Sixt again. The service CarTrawler delivered:
We would use the service of CarTrawler again. |
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Stefan Ermler from Germany rented a car (intermediate) in Edinburgh from Sixt and used the service of broker CarTrawler. CarTrawler gets a 4 (Very Good) and Sixt a 3 (Good). Stefan Ermler would use the service from CarTrawler again and would rent a car from Sixt again.
Booking the car The website of CarTrawler gives enough information and this information is correct:
The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Picking up the car How easy was it to find the rental office/service desk from Sixt: 
How clear were the directions on the voucher from CarTrawler: 
Sixt offered extra insurances. The info the CarTrawler provided on the voucher about not needing extra insurances was clear:
The staff at the pick-up office of Sixt was friendly and helpfull:
Comment about other issues when picking up the car: Nearly half an hour waiting time because 1 staff seemed to be not available Dropping off the car The staff at the drop off office from Sixt was friendly and helpfull:
General judgement Value for money:
The service Sixt delivered:
We would rent a car from Sixt again. The service CarTrawler delivered:
We would use the service of CarTrawler again. Comment: Very good service. Anyhow, a comment up-front that the insurance is separated from the leasing car company would be helpful. |
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Ricardo Algarve Gregorio from Brazil rented a car (SUV) in Belfast from Sixt and used the service of broker CarTrawler. CarTrawler gets a 4 (Very Good) and Sixt a 4 (Very Good). Ricardo Algarve Gregorio would use the service from CarTrawler again and would rent a car from Sixt again.
Booking the car The website of CarTrawler gives enough information and this information is correct:
The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Picking up the car How easy was it to find the rental office/service desk from Sixt:
How clear were the directions on the voucher from CarTrawler:
We did not get type of car that we booked (or similar) from Sixt but: free upgrade.
Sixt offered extra insurances that were excessive. The info the CarTrawler provided on the voucher about not needing extra insurances was clear:
The staff at the pick-up office of Sixt was friendly and helpfull:
Comment about other issues when picking up the car: The pick up office girl provided all the information I need and more. Congratulations. Dropping off the car The staff at the drop off office from Sixt was friendly and helpfull:
General judgement Value for money:
Comment: The car return fee is too expensive. The service Sixt delivered:
We would rent a car from Sixt again. The service CarTrawler delivered:
We would use the service of CarTrawler again. |
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Geert Nielen from Westervoort (Netherlands) rented a car (premium) in Durham from Europcar and used the service of broker CarTrawler. CarTrawler gets a 2 (Fair) and Europcar a 3 (Good). Geert Nielen would use the service from CarTrawler again and would rent a car from Europcar again.
Booking the car The website of CarTrawler gives enough information and this information is correct:
Comment: Show not only price for car hire but show also the deposit price in separated remark The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Picking up the car How easy was it to find the rental office/service desk from Europcar:
How clear were the directions on the voucher from CarTrawler:
The office/desk was not open at the time of arrival. The way Europcar solved this is rated:
CarTrawler was contacted immediately and their mediation is rated: 
We did not get type of car that we booked (or similar) from Europcar but: Not solved??.
Comment: I requested a 4 doors car and get a 2 doors not easy to get in the back seat we traveling with 4 people. Europcar offered extra insurances. The info the CarTrawler provided on the voucher about not needing extra insurances was clear:
The staff at the pick-up office of Europcar was friendly and helpfull:
General judgement Value for money:
Comment: we never receive a final bill with total coast and what will be send back from deposit you can only check on credit card? The service Europcar delivered:
We would rent a car from Europcar again. The service CarTrawler delivered:
We would use the service of CarTrawler again. Comment: [note from the editor: Before you book a car CarTrawler mentions clearly that the supplier will hold a deposit on your credit card to cover your excess amount, which can be as high als 3000 euros. After you have made your reservation the exact amount and currency is mentioned on your voucher. You must ask a final bill from the rental company when you return your car, because only they know the exact amount which includes all local mandatory costs.] |
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Richard Jones from Nairobi (Kenya) rented a car (mini) in Bristol from Easirent and used the service of broker CarTrawler. CarTrawler gets a 5 (Excellent) and Easirent a 5 (Excellent). Richard Jones would use the service from CarTrawler again and would rent a car from Easirent again.
Booking the car The website of CarTrawler gives enough information and this information is correct:
The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Picking up the car How easy was it to find the rental office/service desk from Easirent:
How clear were the directions on the voucher from CarTrawler:
Easirent offered extra insurances. The info the CarTrawler provided on the voucher about not needing extra insurances was clear:
The staff at the pick-up office of Easirent was friendly and helpfull:
Dropping off the car The staff at the drop off office from Easirent was friendly and helpfull:
General judgement Value for money:
The service Easirent delivered:
We would rent a car from Easirent again. Comment: I prefer to have the option of collecting/returning the car full of fuel rather than collecting full and returning empty The service CarTrawler delivered:
We would use the service of CarTrawler again. |
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Gabor Lammel from Budapest (Hungary) rented a car (mini) in Edinburgh from Green Motion and used the service of broker CarTrawler. CarTrawler gets a 5 (Excellent) and Green Motion a 5 (Excellent). Gabor Lammel would use the service from CarTrawler again and would rent a car from Green Motion again.
Booking the car The website of CarTrawler gives enough information and this information is correct:
The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Picking up the car How easy was it to find the rental office/service desk from Green Motion:
How clear were the directions on the voucher from CarTrawler:
Green Motion offered extra insurances. The info the CarTrawler provided on the voucher about not needing extra insurances was clear:
The staff at the pick-up office of Green Motion was friendly and helpfull:
Problems while on the road This problem occured: flat tire. The people from Green Motion handled this adequately:
Dropping off the car The staff at the drop off office from Green Motion was friendly and helpfull:
General judgement Value for money:
The service Green Motion delivered:
We would rent a car from Green Motion again. The service CarTrawler delivered:
We would use the service of CarTrawler again. |
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Kevin Hughes from Amersfoort (Netherlands) rented a car (compact) in London from Europcar and used the service of broker CarTrawler. CarTrawler gets a 5 (Excellent) and Europcar a 5 (Excellent). Kevin Hughes wouldn't use the service from CarTrawler again and wouldn't rent a car from Europcar again.
Booking the car The website of CarTrawler gives enough information and this information is correct:
The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Picking up the car How easy was it to find the rental office/service desk from Europcar:
How clear were the directions on the voucher from CarTrawler:
The car had technical problems. Europcar did solve this problem immediately. This solution is rated:
Comment: right hand drivers side tyre was bald Europcar offered extra insurances that were excessive. The info the CarTrawler provided on the voucher about not needing extra insurances was clear:
The staff at the pick-up office of Europcar was friendly and helpfull:
Dropping off the car The staff at the drop off office from Europcar was friendly and helpfull:
General judgement Value for money:
The service Europcar delivered:
We wouldn't rent a car from Europcar again. Comment: Would I rent a car from Interrent again ? Not until the pre debit charges are lifted The service CarTrawler delivered:
We wouldn't use the service of CarTrawler again. Comment: The above question doesn't have a don't know possibility [note from the editor: There are two options when purchasing an insurance that covers excess (own risk) and that's the same everywhere. You can purchase it from the broker for a low price. In this case the insurance pays out to you. To be sure they will get that money from you, the rental company blocks the amount of excess from your credit card during the rental period. Or you can purchase the same insurance at the reservation desk. You will pay a much higher price, but because the insurance pays out to the rental company they don't block the amount of excess from your credit card. The choice is up to you: pay to much for your excess insurance or have the amount of excess blocked from your credit card during the rental period.] |
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Leonard Samuel Wilson from Victoria (Canada) rented a car (compact) in Colchester from Alamo and used the service of broker CarTrawler. CarTrawler gets a 4 (Very Good) and Alamo a 4 (Very Good). Leonard Samuel Wilson would use the service from CarTrawler again and would rent a car from Alamo again.
Booking the car The website of CarTrawler gives enough information and this information is correct:
Comment: As usual there was lots of pressure to take up extra insurance. In this case, as best I was able to figure it out, the car trawler insurance was much more than that Alamo charged. The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Picking up the car How easy was it to find the rental office/service desk from Alamo:
How clear were the directions on the voucher from CarTrawler:
Alamo offered extra insurances. The info the CarTrawler provided on the voucher about not needing extra insurances was clear:
Comment: I didn't see it or perhaps i wouldn't have had to buy the Alamo extra The staff at the pick-up office of Alamo was friendly and helpfull:
Dropping off the car The staff at the drop off office from Alamo was friendly and helpfull:
General judgement Value for money:
The service Alamo delivered:
We would rent a car from Alamo again. The service CarTrawler delivered:
We would use the service of CarTrawler again. |
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Beverley Hewison from Adelaide (Australia) rented a car (compact) in London from Alamo and used the service of broker CarTrawler. CarTrawler gets a 3 (Good) and Alamo a 2 (Fair). Beverley Hewison would use the service from CarTrawler again and would rent a car from Alamo again.
Booking the car The website of CarTrawler gives enough information and this information is correct:
The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Picking up the car How easy was it to find the rental office/service desk from Alamo:
How clear were the directions on the voucher from CarTrawler:
We did not get type of car that we booked (or similar) from Alamo but: free upgrade.
Comment: The car was badly dented, the insignia on the bonnet missing, Mark on passenger door. When we returned the car at Heathrow, they said the car should never have been rented out in that condition and it would be sold immediately. Also the car much bigger than requested and consequently more expensive to run. Ordered extra's (child seats, roof racks, navigation, ...) were not present when the car was picked up and Alamo did not solve this immediately. Comment: No extras ordered The staff at the pick-up office of Alamo was friendly and helpfull:
Comment about other issues when picking up the car: The pick up location had changed and the wrong address was on our voucher Dropping off the car The staff at the drop off office from Alamo was friendly and helpfull:
General judgement Value for money:
The service Alamo delivered:
We would rent a car from Alamo again. Comment: Not sure. Disappointed this time. The service CarTrawler delivered:
We would use the service of CarTrawler again. |
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Richard Matthee from Heerlen (Netherlands) rented a car (economy) in Edinburgh from Alamo and used the service of broker CarTrawler. CarTrawler gets a 3 (Good) and Alamo a 3 (Good). Richard Matthee would use the service from CarTrawler again and would rent a car from Alamo again.
Booking the car The website of CarTrawler gives enough information and this information is correct:
Comment: It is not clear before finalising the booking wat is covered by the insurance The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Picking up the car How easy was it to find the rental office/service desk from Alamo:
How clear were the directions on the voucher from CarTrawler:
Alamo offered extra insurances that were excessive. The info the CarTrawler provided on the voucher about not needing extra insurances was clear:
Comment: Alamo tries to make you believe that the additional insurances are absolutely required. The staff at the pick-up office of Alamo was friendly and helpfull:
Dropping off the car The staff at the drop off office from Alamo was friendly and helpfull:
General judgement Value for money:
The service Alamo delivered:
We would rent a car from Alamo again. The service CarTrawler delivered:
We would use the service of CarTrawler again. Comment: Provide better info on what is covered in the insurance |
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Richard Jones from Nairobi (Kenya) rented a car (compact) in London from Green Motion and used the service of broker CarTrawler. CarTrawler gets a 5 (Excellent) and Green Motion a 5 (Excellent). Richard Jones would use the service from CarTrawler again and would rent a car from Green Motion again.
Booking the car The website of CarTrawler gives enough information and this information is correct:
The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Picking up the car How easy was it to find the rental office/service desk from Green Motion:
How clear were the directions on the voucher from CarTrawler:
Green Motion offered extra insurances. The info the CarTrawler provided on the voucher about not needing extra insurances was clear:
The staff at the pick-up office of Green Motion was friendly and helpfull:
Dropping off the car The staff at the drop off office from Green Motion was friendly and helpfull:
General judgement Value for money:
The service Green Motion delivered:
We would rent a car from Green Motion again. Comment: An almost brand new car was provided which worked well. The service CarTrawler delivered:
We would use the service of CarTrawler again. Comment: I have used CarTrawler on several occasions in different countries and have always been happy with their service and value for money. |
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Anna Garry from Zürich (Switzerland) rented a car (economy) in Edinburgh from Arnold Clark and used the service of broker CarTrawler. CarTrawler gets a 4 (Very Good) and Arnold Clark a 4 (Very Good). Anna Garry would use the service from CarTrawler again and would rent a car from Arnold Clark again.
Booking the car The website of CarTrawler gives enough information and this information is correct:
The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Picking up the car How easy was it to find the rental office/service desk from Arnold Clark:
How clear were the directions on the voucher from CarTrawler:
Arnold Clark offered extra insurances. The info the CarTrawler provided on the voucher about not needing extra insurances was clear:
The staff at the pick-up office of Arnold Clark was friendly and helpfull:
Comment about other issues when picking up the car: The pick-up point in Edinburgh Park is not so easy to find because of the one-way roads. It would help if there were extra instructions on how to get to Arnold Clark Dropping off the car The staff at the drop off office from Arnold Clark was friendly and helpfull:
General judgement Value for money:
Comment: Very good service and value for money. Thanks The service Arnold Clark delivered:
We would rent a car from Arnold Clark again. The service CarTrawler delivered:
We would use the service of CarTrawler again. |
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Richard Jones from Nairobi (Kenya) rented a car (mini) in Bristol from Budget and used the service of broker CarTrawler. CarTrawler gets a 5 (Excellent) and Budget a 5 (Excellent). Richard Jones would use the service from CarTrawler again and would rent a car from Budget again.
Booking the car The website of CarTrawler gives enough information and this information is correct:
The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Picking up the car How easy was it to find the rental office/service desk from Budget:
How clear were the directions on the voucher from CarTrawler:
Budget offered extra insurances. The info the CarTrawler provided on the voucher about not needing extra insurances was clear:
The staff at the pick-up office of Budget was friendly and helpfull:
Dropping off the car The staff at the drop off office from Budget was friendly and helpfull:
General judgement Value for money:
The service Budget delivered:
We would rent a car from Budget again. The service CarTrawler delivered:
We would use the service of CarTrawler again. Comment: I have used the services of Car Trawler several times and have found them to be excellent value for money and very clear in their instructions |
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Brian Colbert from Kempton Park (South Africa) rented a car (compact) in Exeter from Budget and used the service of broker CarTrawler. CarTrawler gets a 5 (Excellent) and Budget a 5 (Excellent). Brian Colbert would use the service from CarTrawler again and would rent a car from Budget again.
Booking the car The website of CarTrawler gives enough information and this information is correct:
Comment: Excellent, I will certainly in future use no other website. The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Comment: Excellent. Picking up the car How easy was it to find the rental office/service desk from Budget:
How clear were the directions on the voucher from CarTrawler:
Budget offered extra insurances. The info the CarTrawler provided on the voucher about not needing extra insurances was clear:
The staff at the pick-up office of Budget was friendly and helpfull:
Comment about other issues when picking up the car: None - from booking on CarTrawler to returning the car at the end of our stay was an extremely pleasant experience. Dropping off the car The staff at the drop off office from Budget was friendly and helpfull:
General judgement Value for money:
Comment: I know that we got value for money as I had started to look at individual car hire companies before a friend of mine recommended CarTrawler. Because of our weak Rand we were looking for the best deal and this was it. The service Budget delivered:
We would rent a car from Budget again. Comment: Again, a very friendly and pleasant experience - could not have wished for more. The service CarTrawler delivered:
We would use the service of CarTrawler again. Comment: If only I had known about this site before I would probably have saved a lot of time, effort and money. Thank you. |
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RAYMOND EBEJER from BIRKIRKARA (Malta) rented a car (economy) in Edinburgh from Europcar and used the service of broker CarTrawler. CarTrawler gets a 4 (Very Good) and Europcar a 4 (Very Good). RAYMOND EBEJER would use the service from CarTrawler again and would rent a car from Europcar again.
Booking the car The website of CarTrawler gives enough information and this information is correct:
Comment: Very well presented. The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Comment: Very well informed. Picking up the car How easy was it to find the rental office/service desk from Europcar:
How clear were the directions on the voucher from CarTrawler:
The staff at the pick-up office of Europcar was friendly and helpfull:
Dropping off the car The staff at the drop off office from Europcar was friendly and helpfull:
General judgement Value for money:
The service Europcar delivered:
We would rent a car from Europcar again. The service CarTrawler delivered:
We would use the service of CarTrawler again. Comment: I was satisfied with the help and info given. |
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D E STRIDE from AUSTRALIA rented a car (standard) in London from Thrifty. Thrifty gets a 4 (Very Good). D E STRIDE would rent a car from Thrifty again.
Picking up the car How easy was it to find the rental office/service desk from Thrifty:
We did not get type of car that we booked (or similar) from Thrifty but: free upgrade.
Comment: DID NOT HAVE THE TYPE OF VEHICLE ORDERED. OFFERED PEOPLE MOVER INSTEAD BUT UNACCEPTABLE. PROVIDED VW TIGUAN WAGON INSTEAD WHICH WAS PERFECT The staff at the pick-up office of Thrifty was friendly and helpfull:
Comment about other issues when picking up the car: I EXPECTED TO FIND A THRIFTY BOOTH IN THE TERMINAL. NOT SO YOU HAVE TO MAKE A CALL FROM AN OUTSIDE FREE PHONE AND A BUS COLLECTS YOU. HOWEVER PHONE WAS VANDALISED AND I HAD TO RING USING MY MOBILE PHONE WHICH FORTUNATELY WORKED Dropping off the car The staff at the drop off office from Thrifty was friendly and helpfull:
General judgement Value for money:
The service Thrifty delivered:
We would rent a car from Thrifty again. |
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kevan walker from Crewe (UK) rented a car (economy) in Inverness from Arnold Clark and used the service of broker CarTrawler. CarTrawler gets a 5 (Excellent) and Arnold Clark a 5 (Excellent). kevan walker would use the service from CarTrawler again and would rent a car from Arnold Clark again.
Booking the car The website of CarTrawler gives enough information and this information is correct:
The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Picking up the car How easy was it to find the rental office/service desk from Arnold Clark:
How clear were the directions on the voucher from CarTrawler:
Arnold Clark offered extra insurances. The info the CarTrawler provided on the voucher about not needing extra insurances was clear:
The staff at the pick-up office of Arnold Clark was friendly and helpfull:
Dropping off the car The staff at the drop off office from Arnold Clark was friendly and helpfull:
General judgement Value for money:
The service Arnold Clark delivered:
We would rent a car from Arnold Clark again. Comment: Picked up at the airport and taken to collect the rental car, friendly, polite and courteous service by the Arnold Clark staff on duty. Would have no hesitation in using or recommending them again. I even got a free upgraded car from the one I had booked without asking. Very positive experience. The service CarTrawler delivered:
We would use the service of CarTrawler again. Comment: Overall very satisfied and would use this service again. |
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LUCA GALBIATI from LURANO (ITALY) rented a car (full size) in London Stansted from Europcar and used the service of broker CarDelMar. CarDelMar gets a 4 (Very Good) and Europcar a 1 (Poor). LUCA GALBIATI would use the service from CarDelMar again but wouldn't rent a car from Europcar again.
Booking the car The website of CarDelMar gives enough information and this information is correct:
The voucher and the confirmation mail received from CarDelMar after booking the car did provide sufficient and correct information:
Picking up the car How easy was it to find the rental office/service desk from Europcar:
How clear were the directions on the voucher from CarDelMar:
Europcar offered extra insurances that were excessive. The info the CarDelMar provided on the voucher about not needing extra insurances was clear:
The staff at the pick-up office of Europcar was friendly and helpfull:
Problems while on the road This problem occured: exterior damage. The people from Europcar handled this adequately:
Dropping off the car The rental office from Europcar was not open when we arrived. The way Europcar solved this is rated:
Comment: i was planned to return the car early in the morning so the office was clearly closethe day before i went to the return office to declare that i had made some external damage and that i was going to return the car full of fuel .The man said me that he would have took in consideration my notes and to be sure about it i gave my business car and my referenceon the CC note i checked that they charged full refuel and full cost damage without any definition on the top I would like to add that I asked 2 child seat (>6 year old ) and they charged me 64GBP (x 10 days ) each Ó to buy one cost 20 GBP! There were issues concerning the fuel policy of Europcar. The way Europcar solved this is rated:
Comment: i was planned to return the car early in the morning so the office was clearly closethe day before i went to the return office to declare that i had made some external damage and that i was going to return the car full of fuel .The man said me that he would have took in consideration my notes and to be sure about it i gave my business car and my referenceon the CC note i checked that they charged full refuel and full cost damage without any definitionthey refund me the cost of the fuel refill after 2 months . CarDelMar was contacted immediately and their mediation is rated:
The staff at the drop off office from Europcar was friendly and helpfull:
General judgement Value for money:
The service Europcar delivered:
We wouldn't rent a car from Europcar again. The service CarDelMar delivered:
We would use the service of CarDelMar again. Comment: Iãve already again rent a car with cardelmar in Cagliari end of Oct11Iãve unpleasant problem with refuel When I picked up the car the fuel level was 7/8 .When I dropped back the car I do not refuel because I was sure about how to refuel seeing that when I picked up was not fullThey charge me the refuel cost extra cost 25 Euro and for each liter of fuel the charge 2.5 Euro!!! When I complain with them about the usurer policy they said that I had to refuel .. when I said them that I had picked up not fuel so was impossible to refuel at the same level 7/8 the suggested me that I could refuel the day before and made some km to use the fuel to bring 7/8 level! this is not a professional service this is a dubbler.I paid because I was in an hurry and I had no time to looking for a gas station and I decided not to think about The problem is not about cardelmar ..i was sure that both problems that I had in my 2 rent would occurred also for a direct resevartion.. the problem is that rentacar are really unprofessional or worst their strategy is to keep cost lower at the reservation and put legal clauses to swindle the customerÓ I appreciate cardelmar for its part because for what I experienced It has been convenient in term of cost , professional in term of customer support and correct in term of behave |
Value for money
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Henry Morgan from Adelaide (Australia) rented a car (compact) in Newcastle upon Tyne from Alamo. Alamo gets a 5 (Excellent). Henry Morgan would rent a car from Alamo again.
Picking up the car How easy was it to find the rental office/service desk from Alamo:
The staff at the pick-up office of Alamo was friendly and helpfull:
Comment about other issues when picking up the car: We had just completed a long flight from Seoul via Dubai and were grateful that there were no hassles on arrival at Newcastle Airport. Dropping off the car The staff at the drop off office from Alamo was friendly and helpfull:
General judgement Value for money:
The service Alamo delivered:
We would rent a car from Alamo again. |
Value for money
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