Compare car rent Palm Cove, Australia
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We offer the widest range of cheap rental cars in Palm Cove: 2 different car rental brokers negotiated the best deals for you with both local and international car rental companies in Palm Cove: cheap, all-inclusive and with the best rental conditions & service. If you take a little time to read the information we provide on this page, we help you to avoid pitfalls and guide you to the best car rental deal in Palm Cove, so you can book a car with confidence. Top 5 car rent pitfalls
This the most common problems in the car rental industry:
1 Excessive insurances 2 Fuel policy 3 Car type not available 4 Credit card (deposit) 5 Damaged car We offer much more information. The most important tip is to read the rental conditions for the cars you prefer. Most complaints of our customers are about rental conditions (from broker and rental company) they have agreed upon when they were making a reservation. How annoying it may be, it's really worth the effort to read the small print. 
Cars For Less was our customers' most popular broker for Palm Cove during the last 12 months. We have pre-selected their search form below. Also check the other 1 brokers: click on their logos/tabs and the search form for the rental cars they have available in Palm Cove appears.
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All-inclusive rental cars in Palm Cove
Compare rental cars in Palm Cove (Australia) from 2 different car rental brokers. Cheap, all-inclusive & no hidden costs!
Our car rental brokers Cars For Less, Atlas Choice negotiate the best deals with all international and local car rental companies in Palm Cove. Every broker has his own search form to check available rental cars.
Renting a car via our brokers is cheap and without unpleasant surprises: unlimited mileage, local taxes, airport delivery and almost all insurances are included in the quoted price. Compare their rental conditions.
The only extra insurance you may want is a No Risk Warranty to cover excess plus damage to tires, windows, roof and undercarriage. All brokers offer this insurance for a fair price: much cheaper than at the pick-up desk of the car rental company!
Excess insurance is mandatory because your own risk may already be covered by your travel insurance (including some credit card travel insurances).
Rent a car in Palm Cove with confidence
Make a well-informed choice, avoid pitfalls and rent a car hassle-free.
Check this top 5 car rent pitfalls to avoid the most common problems:
1 Excessive insurances
2 Fuel policy
3 Car type not available
4 Credit card (deposit)
5 Damaged car
Also read our tips how to rent a car the smart way.
Compare the rental conditions of our brokers (insurances, cancellation costs etc). Other conditions (like fuel policy, extra drivers fee) depend on the rental company: there's a link to these conditions next to every price quote you get after you submitted a search form.
Customer experience car rent Australia
Check what our customers have to say about car rent in Australia.
There are 33 reviews from customers who rented a car in Australia. At the top right you see how 799 customers rate our brokers and 33 rate rental companies in Australia.
Last twelve months all customers who rented a car in Palm Cove preferred car rental broker Cars For Less.
For your convenience we have pre-selected the search form of our customers' most popular car rental broker for Palm Cove: Cars For Less. However, it's worth the effort to compare all brokers and use the search forms behind all 2 logos/tabs!
Rent a car the smart way
Two approaches to car renting: the lowest price or the best deal.
When you rent a car in Palm Cove, Australia the lowest price is important. But just as important are service and rental conditions. Below is an overview of the general rental conditions of our brokers. Some rental conditions depend on location (local legislation) and/or car rental company (fuell policy, deposit, one way surcharge etc.). So also check the rental conditions for a specific car in Palm Cove. All our brokers give detailed information about the exact rental conditions for every car in Palm Cove. After you selected a car, but before you complete a reservation. (back to search forms)
| All-Inclusive car rent Palm Cove - General Car Rental Conditions | ||
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| Show rental company before reservation is made: |  |
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| Unlimited Mileage: | |
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| No Risk Warranty: | € 5.27 per day | 2 Pound Sterling per day |
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| Cancellation Costs: | Untill 24 hours before pick-up: no fee. Less than 24 hours before pick-up: € 50.00. No-show: no funds paid will be reimbursed. |
31 or more days before start date: € 20. 7 or more days before start date: € 35. 6-3 days before start date: 50% of the rental costs. 2-0 days before start date: 75% of the rental costs. No Show: 100% of the rental costs. |
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| Payment: | Mastercard, Visa | All major credit cards |
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Mon - Fri 09:00 - 19:.00 GMT Sat 09:00 - 17:00 GMT |
| Unique Selling Point: | Cars from many local car rentals: 450 rental companies worldwide | No Credit Card Charge |
| Search available rental cars in Palm Cove | ||
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| Last 25 customer reviews car rent Australia | |||||||||||||
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John Murphy from Bathurst (Australia) rented a car (economy) in Cairns from East Coast car rentals and used the service of broker CarTrawler. CarTrawler gets a 5 (Excellent) and East Coast car rentals a 5 (Excellent). John Murphy would use the service from CarTrawler again and would rent a car from East Coast car rentals again.
Booking the car The website of CarTrawler gives enough information and this information is correct: 
The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Comment: The information was very good but I doubted the total cost. As we were staying around the corner from where we were to pick up the car I went and checked the information and to my surprise the charge was correct. I was expecting it to be more than quoted so it was a good surprise Before picking up the car there has been contact with CarTrawler (by mail, phone, live chat). How helpfull and friendly they were is rated:
Comment: Personal contact to check quoted cost. Picking up the car How easy was it to find the rental office/service desk from East Coast car rentals:
How clear were the directions on the voucher from CarTrawler:
East Coast car rentals offered extra insurances. The info the CarTrawler provided on the voucher about not needing extra insurances was clear: 
Comment: I can't recall seeing this info on the voucher but the lady I spoke to personally at the desk explained very well. The staff at the pick-up office of East Coast car rentals was friendly and helpfull:
Comment about other issues when picking up the car: No. The staff were extremely courteous and helpful at all times of my personal contact with them. Dropping off the car The staff at the drop off office from East Coast car rentals was friendly and helpfull: 
General judgement Value for money:
The service East Coast car rentals delivered:
We would rent a car from East Coast car rentals again. Comment: Staff were very professional and helpful. I will certainly use them again if needed at any time. The service CarTrawler delivered:
We would use the service of CarTrawler again. Comment: I am extremely satisfied with the service provided and will recommend them. |
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Craig Brown from Warrandyte (Australia) rented a car (SUV) in Ayers Rock from Budget and used the service of broker CarTrawler. CarTrawler gets a 4 (Very Good) and Budget a 4 (Very Good). Craig Brown would use the service from CarTrawler again and would rent a car from Budget again.
Booking the car The website of CarTrawler gives enough information and this information is correct:
The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Picking up the car How easy was it to find the rental office/service desk from Budget:
How clear were the directions on the voucher from CarTrawler:
The staff at the pick-up office of Budget was friendly and helpfull:
Dropping off the car The staff at the drop off office from Budget was friendly and helpfull:
General judgement Value for money:
The service Budget delivered:
We would rent a car from Budget again. The service CarTrawler delivered:
We would use the service of CarTrawler again. |
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Janet mullins from Caloundra (Australia) rented a car (economy) in Mackay from Europcar and used the service of broker CarTrawler. CarTrawler gets a 5 (Excellent) and Europcar a 5 (Excellent). Janet mullins would use the service from CarTrawler again and would rent a car from Europcar again.
Booking the car The website of CarTrawler gives enough information and this information is correct:
The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Picking up the car How easy was it to find the rental office/service desk from Europcar:
How clear were the directions on the voucher from CarTrawler:
Europcar offered extra insurances that were excessive. The info the CarTrawler provided on the voucher about not needing extra insurances was clear:
Comment: Extra insurances are always dearer than going through my own insurance company The staff at the pick-up office of Europcar was friendly and helpfull:
Dropping off the car The staff at the drop off office from Europcar was friendly and helpfull:
General judgement Value for money:
The service Europcar delivered:
We would rent a car from Europcar again. Comment: I have used kiddy on several different occasions and have always found them helpful and the cars to be what I ordered. The service CarTrawler delivered:
We would use the service of CarTrawler again. |
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Tanachot Wattanasiri from Chiangmai (Thailand) rented a car (full size) in Sydney from Enterprise and used the service of broker CarTrawler. CarTrawler gets a 4 (Very Good) and Enterprise a 4 (Very Good). Tanachot Wattanasiri would use the service from CarTrawler again and would rent a car from Enterprise again.
Booking the car The website of CarTrawler gives enough information and this information is correct:
The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Picking up the car How easy was it to find the rental office/service desk from Enterprise:
How clear were the directions on the voucher from CarTrawler:
The staff at the pick-up office of Enterprise was friendly and helpfull:
Dropping off the car The staff at the drop off office from Enterprise was friendly and helpfull:
General judgement Value for money:
The service Enterprise delivered:
We would rent a car from Enterprise again. The service CarTrawler delivered:
We would use the service of CarTrawler again. |
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frederic malfant from France rented a car (SUV) in Cairns from Thrifty and used the service of broker CarTrawler. CarTrawler gets a 5 (Excellent) and Thrifty a 5 (Excellent). frederic malfant would use the service from CarTrawler again and would rent a car from Thrifty again.
Booking the car The website of CarTrawler gives enough information and this information is correct:
Comment: very good price The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Comment: everything was allright Picking up the car How easy was it to find the rental office/service desk from Thrifty:
How clear were the directions on the voucher from CarTrawler:
The staff at the pick-up office of Thrifty was friendly and helpfull:
Comment about other issues when picking up the car: very helpfull (i don't speak very well english...) Dropping off the car The staff at the drop off office from Thrifty was friendly and helpfull:
General judgement Value for money:
Comment: very good price , great value , no problem ,even for a foreigner The service Thrifty delivered:
We would rent a car from Thrifty again. Comment: very helpfull , nice car , no extra charges , perfect The service CarTrawler delivered:
We would use the service of CarTrawler again. Comment: very good price , very good service , no problem , no extra charges. |
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Ariane GOUSSET from New Caledonia rented a car (mini van) in Brisbane from East Coast car rentals and used the service of broker CarTrawler. CarTrawler gets a 4 (Very Good) and East Coast car rentals a 4 (Very Good). Ariane GOUSSET would use the service from CarTrawler again and would rent a car from East Coast car rentals again.
Booking the car The website of CarTrawler gives enough information and this information is correct:
The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Picking up the car How easy was it to find the rental office/service desk from East Coast car rentals:
How clear were the directions on the voucher from CarTrawler:
The staff at the pick-up office of East Coast car rentals was friendly and helpfull:
Dropping off the car The staff at the drop off office from East Coast car rentals was friendly and helpfull:
General judgement Value for money: 
The service East Coast car rentals delivered:
We would rent a car from East Coast car rentals again. The service CarTrawler delivered:
We would use the service of CarTrawler again. |
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John Carlaw Hagen from Auckland (New Zealand) rented a car (mini van) in Cairns from East Coast car rentals and used the service of broker CarTrawler. CarTrawler gets a 4 (Very Good) and East Coast car rentals a 4 (Very Good). John Carlaw Hagen would use the service from CarTrawler again and would rent a car from East Coast car rentals again.
Booking the car The website of CarTrawler gives enough information and this information is correct:
The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Picking up the car How easy was it to find the rental office/service desk from East Coast car rentals:
How clear were the directions on the voucher from CarTrawler:
East Coast car rentals offered extra insurances. The info the CarTrawler provided on the voucher about not needing extra insurances was clear:
The staff at the pick-up office of East Coast car rentals was friendly and helpfull:
Dropping off the car There were some issues when dropping of the car at East Coast car rentals: Too long a que. The way East Coast car rentals solved this is rated:
The staff at the drop off office from East Coast car rentals was friendly and helpfull:
General judgement Value for money:
The service East Coast car rentals delivered:
We would rent a car from East Coast car rentals again. The service CarTrawler delivered:
We would use the service of CarTrawler again. |
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Christopher Morgan Penrose from Christchurch (New Zealand) rented a car (SUV) in Cairns from East Coast car rentals and used the service of broker CarTrawler. CarTrawler gets a 4 (Very Good) and East Coast car rentals a 4 (Very Good). Christopher Morgan Penrose would use the service from CarTrawler again and would rent a car from East Coast car rentals again.
Booking the car The website of CarTrawler gives enough information and this information is correct:
The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Picking up the car How easy was it to find the rental office/service desk from East Coast car rentals:
How clear were the directions on the voucher from CarTrawler:
East Coast car rentals offered extra insurances that were excessive. The info the CarTrawler provided on the voucher about not needing extra insurances was clear:
The staff at the pick-up office of East Coast car rentals was friendly and helpfull:
Dropping off the car The staff at the drop off office from East Coast car rentals was friendly and helpfull:
General judgement Value for money:
The service East Coast car rentals delivered:
We would rent a car from East Coast car rentals again. The service CarTrawler delivered:
We would use the service of CarTrawler again. |
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Chan Kam Hon from Hong Kong rented a car (compact) in Brisbane from Thrifty and used the service of broker CarTrawler. CarTrawler gets a 4 (Very Good) and Thrifty a 4 (Very Good). Chan Kam Hon would use the service from CarTrawler again and would rent a car from Thrifty again.
Booking the car The website of CarTrawler gives enough information and this information is correct:
The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Picking up the car How easy was it to find the rental office/service desk from Thrifty:
How clear were the directions on the voucher from CarTrawler:
The staff at the pick-up office of Thrifty was friendly and helpfull:
Dropping off the car The staff at the drop off office from Thrifty was friendly and helpfull:
General judgement Value for money:
The service Thrifty delivered:
We would rent a car from Thrifty again. The service CarTrawler delivered:
We would use the service of CarTrawler again. |
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Wilma Armstrong from Hoppers Crossing (Australia) rented a car (mini van) in Cairns from East Coast car rentals and used the service of broker CarTrawler. CarTrawler gets a 5 (Excellent) and East Coast car rentals a 5 (Excellent). Wilma Armstrong would use the service from CarTrawler again and would rent a car from East Coast car rentals again.
Booking the car The website of CarTrawler gives enough information and this information is correct:
The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Before picking up the car there has been contact with CarTrawler (by mail, phone, live chat). How helpfull and friendly they were is rated:
Picking up the car How easy was it to find the rental office/service desk from East Coast car rentals:
How clear were the directions on the voucher from CarTrawler:
The staff at the pick-up office of East Coast car rentals was friendly and helpfull:
Dropping off the car The staff at the drop off office from East Coast car rentals was friendly and helpfull:
General judgement Value for money:
The service East Coast car rentals delivered:
We would rent a car from East Coast car rentals again. The service CarTrawler delivered:
We would use the service of CarTrawler again. |
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Kul Prasad Pokhrel from Sydney (Australia) rented a car (mini van) in Sydney from East Coast car rentals and used the service of broker CarTrawler. CarTrawler gets a 5 (Excellent) and East Coast car rentals a 2 (Fair). Kul Prasad Pokhrel would use the service from CarTrawler again and would rent a car from East Coast car rentals again.
Booking the car The website of CarTrawler gives enough information and this information is correct:
The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Picking up the car How easy was it to find the rental office/service desk from East Coast car rentals:
How clear were the directions on the voucher from CarTrawler:
The car was not clean. East Coast car rentals did not solve this problem immediately. This solution is rated:
Comment: Car was not much clean. East Coast car rentals offered extra insurances that were excessive. The info the CarTrawler provided on the voucher about not needing extra insurances was clear: 
Comment: I was not clear about the excess insurence provided in the voucher as east cost guy told me that it is risky to go with what was offered in the vouchar and asked to buy the one with them with $28 per day. The staff at the pick-up office of East Coast car rentals was friendly and helpfull:
Comment about other issues when picking up the car: The man at the reception was so rude and not much helpful as he was explaining we might get accident and all. Noone want to hear these type of words just before the family trip. I know he was trying to sell the insurence and he succeeded on that but the approach was not right. I paid for the insurance but not by choice. Dropping off the car The staff at the drop off office from East Coast car rentals was friendly and helpfull:
General judgement Value for money:
Comment: Quite expensive as the car didn't have good acceleration and power. The service East Coast car rentals delivered:
We would rent a car from East Coast car rentals again. Comment: IMO, its good to have friendly staff in your desk as noone want to have unnecessary argument and hear about any hypothetical accodent of theirs just before beginning the journey. I want to avoid this rental company whenever possible. The service CarTrawler delivered:
We would use the service of CarTrawler again. |
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Anonymous from New Caledonia rented a car (intermediate) in Sydney from Europcar and used the service of broker CarTrawler. CarTrawler gets a 4 (Very Good) and Europcar a 4 (Very Good). Anonymous would use the service from CarTrawler again and would rent a car from Europcar again.
Booking the car The website of CarTrawler gives enough information and this information is correct:
The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Picking up the car How easy was it to find the rental office/service desk from Europcar:
How clear were the directions on the voucher from CarTrawler:
Europcar offered extra insurances. The info the CarTrawler provided on the voucher about not needing extra insurances was clear:
The staff at the pick-up office of Europcar was friendly and helpfull:
Comment about other issues when picking up the car: No staff ! Dropping off the car The staff at the drop off office from Europcar was friendly and helpfull:
General judgement Value for money:
The service Europcar delivered:
We would rent a car from Europcar again. The service CarTrawler delivered:
We would use the service of CarTrawler again. |
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didier chabin from Conflans-Sainte-Honorine (France) rented a car (economy) in Sydney from Redspot and used the service of broker CarTrawler. CarTrawler gets a 1 (Poor) and Redspot a 1 (Poor). didier chabin wouldn't use the service from CarTrawler again and wouldn't rent a car from Redspot again.
Booking the car The website of CarTrawler gives enough information and this information is correct:
Comment: I paid a deposit which hasn't been taken into account once arrived in Sydney airport. The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Comment: The voucher was not taken into account. Picking up the car How easy was it to find the rental office/service desk from Redspot:
How clear were the directions on the voucher from CarTrawler:
The car had technical problems. Redspot did not solve this problem immediately. This solution is rated:
Comment: windscreen wipers not functional. gearbox very difficult to select. brakes not smooth at all. Redspot offered extra insurances that were excessive. The info the CarTrawler provided on the voucher about not needing extra insurances was clear:
The staff at the pick-up office of Redspot was friendly and helpfull:
Dropping off the car The staff at the drop off office from Redspot was friendly and helpfull:
General judgement Value for money:
The service Redspot delivered:
We wouldn't rent a car from Redspot again. The service CarTrawler delivered:
We wouldn't use the service of CarTrawler again. (According to the information provided by the customer, CarTrawler has not been contacted after the reservation was made and was not given a chance to solve problems when they occurred.) |
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Chihying Wei from Taiwan rented a car (mini van) in Perth from Redspot and used the service of broker CarTrawler. CarTrawler gets a 5 (Excellent) and Redspot a 5 (Excellent). Chihying Wei would use the service from CarTrawler again and would rent a car from Redspot again.
Booking the car The website of CarTrawler gives enough information and this information is correct:
The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Picking up the car How easy was it to find the rental office/service desk from Redspot:
How clear were the directions on the voucher from CarTrawler:
The car had technical problems. Redspot did not solve this problem immediately. This solution is rated:
Comment: the wheels were not aligned, just a little, not big deal, we couldn't know until we drove out to the high way. Just let you know, not big deal. The staff at the pick-up office of Redspot was friendly and helpfull:
Dropping off the car The staff at the drop off office from Redspot was friendly and helpfull:
General judgement Value for money:
The service Redspot delivered:
We would rent a car from Redspot again. The service CarTrawler delivered:
We would use the service of CarTrawler again. |
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Andrey Pavlov from Moscow (Russia) rented a car (SUV) in Gold Coast from Thrifty and used the service of broker CarTrawler. CarTrawler gets a 5 (Excellent) and Thrifty a 5 (Excellent). Andrey Pavlov would use the service from CarTrawler again and would rent a car from Thrifty again.
Booking the car The website of CarTrawler gives enough information and this information is correct:
The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Picking up the car How easy was it to find the rental office/service desk from Thrifty:
How clear were the directions on the voucher from CarTrawler:
Thrifty offered extra insurances. The info the CarTrawler provided on the voucher about not needing extra insurances was clear:
The staff at the pick-up office of Thrifty was friendly and helpfull:
Dropping off the car The staff at the drop off office from Thrifty was friendly and helpfull:
General judgement Value for money:
The service Thrifty delivered:
We would rent a car from Thrifty again. The service CarTrawler delivered:
We would use the service of CarTrawler again. |
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CHOW KET WONG from Hong Kong rented a car (economy) in Tullamarine from Europcar and used the service of broker CarTrawler. CarTrawler gets a 3 (Good) and Europcar a 4 (Very Good). CHOW KET WONG would use the service from CarTrawler again and would rent a car from Europcar again.
Booking the car The website of CarTrawler gives enough information and this information is correct:
The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Picking up the car How easy was it to find the rental office/service desk from Europcar:
How clear were the directions on the voucher from CarTrawler:
Europcar offered extra insurances. The info the CarTrawler provided on the voucher about not needing extra insurances was clear:
The staff at the pick-up office of Europcar was friendly and helpfull:
Dropping off the car The staff at the drop off office from Europcar was friendly and helpfull:
General judgement Value for money:
The service Europcar delivered:
We would rent a car from Europcar again. The service CarTrawler delivered:
We would use the service of CarTrawler again. |
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D CANNINGS from England rented a car (SUV) in Adelaide from Thrifty. Thrifty gets a 4 (Very Good). D CANNINGS would rent a car from Thrifty again.
Picking up the car How easy was it to find the rental office/service desk from Thrifty:
The staff at the pick-up office of Thrifty was friendly and helpfull:
Comment about other issues when picking up the car: car we ordered and shown on voucher was not same a cr ordered by holiday rentals from thrifty Problems while on the road This problem occured: phone call saying tax had run out and would we return car. The people from Thrifty handled this adequately:
Comment: they re taxed the car Dropping off the car The staff at the drop off office from Thrifty was friendly and helpfull:
General judgement Value for money:
The service Thrifty delivered:
We would rent a car from Thrifty again. |
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Heike Schutze from sydney (Australia) rented a car (economy) in Darwin from Thrifty. Thrifty gets a 5 (Excellent). Heike Schutze would rent a car from Thrifty again.
Picking up the car How easy was it to find the rental office/service desk from Thrifty:
The staff at the pick-up office of Thrifty was friendly and helpfull:
Dropping off the car The staff at the drop off office from Thrifty was friendly and helpfull:
General judgement Value for money:
The service Thrifty delivered:
We would rent a car from Thrifty again. Comment: If the price was competitive |
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M Schwarz rented a car in Camberwell from Europcar. Europcar gets a 1 (Poor). M Schwarz and wouldn't rent a car from Europcar again.
Picking up the car How easy was it to find the rental office/service desk from Europcar:
The office/desk was not open at the time of arrival. The way Europcar solved this is rated:
Comment: Attendant was away, I had to call a displayed number for assistance. The staff at the pick-up office of Europcar was friendly and helpfull:
Dropping off the car The staff at the drop off office from Europcar was friendly and helpfull:
General judgement Value for money:
The service Europcar delivered:
We wouldn't rent a car from Europcar again. |
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G S Love from West Nowra (Australia) rented a car (compact) in Darwin from Europcar. Europcar gets a 1 (Poor). G S Love wouldn't rent a car from Europcar again.
Picking up the car How easy was it to find the rental office/service desk from Europcar:
We did not get type of car that we booked (or similar) from Europcar but: downgrade.
Comment: We believed we were picking up a Accent but was given a Getz resulting in only just getting our luggage in. The smaller car curtailed some of the activities we had planned leaving us to advise family and friends not to deal with Europcar Europcar offered extra insurances that were excessive. The staff at the pick-up office of Europcar was friendly and helpfull:
General judgement Value for money:
The service Europcar delivered:
We wouldn't rent a car from Europcar again. |
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Penelope Ockenden from Sydney (Australia) rented a car (intermediate) in Darwin from Europcar and used the service of broker CarTrawler. CarTrawler gets a 5 (Excellent) and Europcar a 5 (Excellent). Penelope Ockenden would use the service from CarTrawler again and would rent a car from Europcar again.
Booking the car The website of CarTrawler gives enough information and this information is correct:
The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Picking up the car How easy was it to find the rental office/service desk from Europcar:
How clear were the directions on the voucher from CarTrawler:
Europcar offered extra insurances. The info the CarTrawler provided on the voucher about not needing extra insurances was clear:
The staff at the pick-up office of Europcar was friendly and helpfull:
Dropping off the car The staff at the drop off office from Europcar was friendly and helpfull:
General judgement Value for money:
The service Europcar delivered:
We would rent a car from Europcar again. The service CarTrawler delivered:
We would use the service of CarTrawler again. Comment: Car Trawler would be the first broker I would check for any further rental - a very happy customer. |
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PG Sweeny from Sydney (Australia) rented a car (mini van) in Adelaide from Europcar. Europcar gets a 1 (Poor). PG Sweeny wouldn't rent a car from Europcar again.
Picking up the car How easy was it to find the rental office/service desk from Europcar:
The car had technical problems. Europcar did not solve this problem immediately. This solution is rated:
Comment: The vehicle we we were given was not road worthy, we had to take the vehicle to have two tires replace and the steering corrected. The cost us a half a day out of our weekend and the treatment when we returned the vehicle was appalling. Europcar offered extra insurances. The staff at the pick-up office of Europcar was friendly and helpfull:
Dropping off the car There were some issues when dropping of the car at Europcar: Handling of complaint. The way Europcar solved this is rated:
Comment: Europcar have since offered us compensation in the form of one day free rental off another booking. The staff at the drop off office from Europcar was friendly and helpfull:
General judgement Value for money:
Comment: Car not road worthy and complaints poorly dealt with at the time. The service Europcar delivered:
We wouldn't rent a car from Europcar again. |
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SauChee Sim from Kuala lumpur (Malaysia) rented a car (intermediate) in Melbourne from Apollo. Apollo gets a 3 (Good). SauChee Sim would rent a car from Apollo again.
Picking up the car How easy was it to find the rental office/service desk from Apollo:
The staff at the pick-up office of Apollo was friendly and helpfull:
Comment about other issues when picking up the car: difficulty getting to car rental office from Melbourne Airport Dropping off the car There were some issues when dropping of the car at Apollo: getting from rental office to Melbourne Airport. Comment: They didnt, i had to solve it myself. The staff at the drop off office from Apollo was friendly and helpfull:
General judgement Value for money:
Comment: Well, if they have a pick up drop off service to/from Melbourne Airport, the experience wuold have been perfect. The service Apollo delivered:
We would rent a car from Apollo again. Comment: Overall experience was satisfactory. |
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O E Canta from Melbourne (Australia) rented a car (standard) in Melbourne from Thrifty. Thrifty gets a 4 (Very Good). O E Canta would rent a car from Thrifty again.
Picking up the car How easy was it to find the rental office/service desk from Thrifty:
Thrifty offered extra insurances. The staff at the pick-up office of Thrifty was friendly and helpfull:
Comment about other issues when picking up the car: No, the staff was professional and quick Dropping off the car The staff at the drop off office from Thrifty was friendly and helpfull:
General judgement Value for money:
Comment: I think the service was very good The service Thrifty delivered:
We would rent a car from Thrifty again. Comment: The process was quick and I encountered no problems |
Value for money
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J Barrow from perth (australia) rented a car (mini van) in Perth from Europcar. Europcar gets a 3 (Good). J Barrow wouldn't rent a car from Europcar again.
Picking up the car How easy was it to find the rental office/service desk from Europcar:
Europcar offered extra insurances. The staff at the pick-up office of Europcar was friendly and helpfull:
Comment about other issues when picking up the car: the car's fuel tank was not totally full, so when i return it full i am paying for other peoples fuel. Dropping off the car The staff at the drop off office from Europcar was friendly and helpfull:
General judgement Value for money:
Comment: I rate the hiring on the total cost. This cost blew out because of the running cost of the product.this is why i would not hire from them again. The service Europcar delivered:
We wouldn't rent a car from Europcar again. |
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