Make a well-informed choice, avoid pitfalls and rent a car hassle-free.
When you rent a car in Marina Vallarta, Mexico the lowest price is important. But just as important are service and rental conditions. Below is an overview of the general rental conditions of our brokers. Some rental conditions depend on location (local legislation) and/or car rental company (fuell policy, deposit, one way surcharge etc.). So also check the rental conditions for a specific car in Marina Vallarta. All our brokers give detailed information about the exact rental conditions for every car in Marina Vallarta. After you selected a car, but before you complete a reservation. (
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| All-Inclusive car rent Marina Vallarta - General Car Rental Conditions |
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| Customer Ratings: |
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| Show rental company before reservation is made: |
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| Unlimited Mileage: |
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| Third Party Liability Insurance: |
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| Collision Damage Waiver: |
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| Theft Protection Insurance: |
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| Local Taxes/VAT: |
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| Airport Delivery/Taxes: |
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| Bookingsfee: |
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4 € |
| No Risk Warranty: |
€ 5.27 per day |
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Depends on location and car type |
| Search available rental cars in Marina Vallarta |
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| Cancellation Costs: |
Untill 24 hours before pick-up: no fee.
Less than 24 hours before pick-up: € 50.00.
No-show: no funds paid will be reimbursed. |
Until 48 hours before the start of the rental period: no fee.
Less than 48 hours before the start of the rental period or no show: the full rental charge. |
Until 48 hours before the start of the rental period: no fee.
Less than 48 hours before the start of the rental period or no show: the prepayment. |
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| Payment: |
Mastercard, Visa |
American Express, Mastercard, Visa |
American Express, Mastercard, Visa |
| Secured Server/SSL: |
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| Privacy Policy: |
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| 24/7 Customer Support: |
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Mon - Fri 07:00 - 21:.00 CET
Sat - Sun 10:00 - 19:00 CET |
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| Unique Selling Point: |
Cars from many local car rentals: 450 rental companies worldwide |
Excess (own risk) refunded in the event of damage, accident or theft |
Insured customer deposit |
| Search available rental cars in Marina Vallarta |
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Summary customer reviews car rent Mexico |
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| 12 customer reviews car rent Mexico |
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Juan Fernando Vallejo from Cali (Colombia) rented a car (standard) in Cancun from Alamo and used the service of broker CarTrawler. CarTrawler gets a 4 (Very Good) and Alamo a 1 (Poor). Juan Fernando Vallejo would use the service from CarTrawler again but wouldn't rent a car from Alamo again.
Booking the car
The website of CarTrawler did not give enough information or the information is not correct:
There was a problem with this information: The car that was going to be provided was not the one offered.
The voucher and the confirmation mail received from CarTrawler after booking the car did not provide sufficient and correct information:
Comment: Voucher should say the options of the car so that the representative of the rental does not choose based on his preferences
Picking up the car
How easy was it to find the rental office/service desk from Alamo:
How clear were the directions on the voucher from CarTrawler:
We did not get type of car that we booked (or similar) from Alamo but: they finally agreed on providing the correct size.
Comment: Alamo representative was going to provide a much smaller car. Had to argue for several minutes to get the size of the car I paid for.
Alamo offered extra insurances that were excessive.
The info the CarTrawler provided on the voucher about not needing extra insurances was clear:
The staff at the pick-up office of Alamo was friendly and helpfull:
Dropping off the car
The staff at the drop off office from Alamo was friendly and helpfull:
General judgement
Value for money:
The service Alamo delivered:
We wouldn't rent a car from Alamo again.
The service CarTrawler delivered:
We would use the service of CarTrawler again.
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Value for money
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Francisco Javier Flores from Monterrey (Mexico) rented a car (economy) in Cancun from America and used the service of broker CarTrawler. CarTrawler gets a 3 (Good) and America a 2 (Fair). Francisco Javier Flores would use the service from CarTrawler again but wouldn't rent a car from America again.
Booking the car
The website of CarTrawler gives enough information and this information is correct:
Comment: The information listed should include what insurance is required in the city, so when the customer arrives they don't have to pay more insurance
The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Picking up the car
How easy was it to find the rental office/service desk from America:
How clear were the directions on the voucher from CarTrawler:
There were credit card issues. The way America solved this is rated:
The informatie the CarTrawler provided about credit cards was sufficient and correct. Credit card information on the voucher is rated
America offered extra insurances that were excessive.
The info the CarTrawler provided on the voucher about not needing extra insurances was clear:
Comment: It should be included what insurances are government needed and what are extras, as well how to proceed if anything happens. When you arrive they scare you and tell you how thing can gone so badly so they basically force you to contact more insurance than needed
The staff at the pick-up office of America was friendly and helpfull:
Comment about other issues when picking up the car: The staff from America was rude, except for one girl. When picking up the car the guy (can't remember the name) was trying to charge us $5usd/day for an extra driver, then we return next day to have the driver added and the lady who helped us did it for free... how? I don't know
Dropping off the car
The staff at the drop off office from America was friendly and helpfull:
General judgement
Value for money:
The service America delivered:
We wouldn't rent a car from America again.
Comment: Not very satisfied, I spoke to them in numerous occasions before traveling so everything would be set up, they knew I made the reservation from CarTrawler and never provided information necessary about insurance, until the minute we were picking up the car they mentioned that since CarTrawler is a European company they don't know about the insurance needed in Mexico, so we needed more insurance.
The service CarTrawler delivered:
We would use the service of CarTrawler again.
Comment: It finds the most economic prices but the 'catch' is have to deal with abusive car rental companies. I would use CarTrawler again but before making a reservation I would speak with the car company first.
[note from the editor: CarTrawler provides all the information you need about insurances. Not only on their website but also in the confirmation mail you received and again on your voucher. They also warn for employees at pick-up desks trying to sell you excessive insurances, like we from CompareCarRent.com do. These annoying tricks even have the nr. 1 spot in our top 5 of car rent pitfalls.]
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Value for money
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JUAN MANUEL MEJIA GASCA from Celaya (Mexico) rented a car (mini) in Cancun from Mex and used the service of broker CarTrawler. CarTrawler gets a 4 (Very Good) and Mex a 4 (Very Good). JUAN MANUEL MEJIA GASCA would use the service from CarTrawler again and would rent a car from Mex again.
Booking the car
The website of CarTrawler gives enough information and this information is correct:
Comment: The WEb site info is clear and easy to understand
The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Picking up the car
How easy was it to find the rental office/service desk from Mex:
How clear were the directions on the voucher from CarTrawler:
The staff at the pick-up office of Mex was friendly and helpfull:
Dropping off the car
The staff at the drop off office from Mex was friendly and helpfull:
General judgement
Value for money:
The service Mex delivered:
We would rent a car from Mex again.
The service CarTrawler delivered:
We would use the service of CarTrawler again.
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Value for money
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anthony schollen from Maple ridge bc (Canada) rented a car (mini van) in Cancun from Mex and used the service of broker CarTrawler. CarTrawler gets a 3 (Good) and Mex a 1 (Poor). anthony schollen wouldn't use the service from CarTrawler again and wouldn't rent a car from Mex again.
Booking the car
The website of CarTrawler did not give enough information or the information is not correct:
There was a problem with this information: extra costs.
Comment: My three hundred dollar quote was over eight hundred dollars when I got to the desk. This was using the insurance on my credit card for collision, declining tire and windshield insurance and putting a $3000 hold on my credit card in case of damage. If an insurance is 'mandatory' it should be included in the price. Also I was told gas would be full-full on pick up to return, tank was almost empty on pick up.
The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Picking up the car
How easy was it to find the rental office/service desk from Mex:
How clear were the directions on the voucher from CarTrawler:
Mex offered extra insurances that were excessive.
The info the CarTrawler provided on the voucher about not needing extra insurances was clear:
The staff at the pick-up office of Mex was friendly and helpfull:
Dropping off the car
The staff at the drop off office from Mex was friendly and helpfull:
General judgement
Value for money:
The service Mex delivered:
We wouldn't rent a car from Mex again.
The service CarTrawler delivered:
We wouldn't use the service of CarTrawler again.
Comment: When I get a quote with all mandatory charges, it sucks when the bill is triple when you get there plus a $3000 hold on my credit card.
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Value for money
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Ana from Mexico City (Mexico) rented a car (standard) in La Paz from Europcar and used the service of broker CarTrawler. CarTrawler gets a 4 (Very Good) and Europcar a 4 (Very Good). Ana would use the service from CarTrawler again and would rent a car from Europcar again.
Booking the car
The website of CarTrawler gives enough information and this information is correct:
The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Picking up the car
How easy was it to find the rental office/service desk from Europcar:
How clear were the directions on the voucher from CarTrawler:
Europcar offered extra insurances that were excessive.
The info the CarTrawler provided on the voucher about not needing extra insurances was clear:
The staff at the pick-up office of Europcar was friendly and helpfull:
Dropping off the car
The staff at the drop off office from Europcar was friendly and helpfull:
General judgement
Value for money:
The service Europcar delivered:
We would rent a car from Europcar again.
The service CarTrawler delivered:
We would use the service of CarTrawler again.
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Value for money
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Jorge Alberto Flores Gonzalez from Tonala (Mexico) rented a car (economy) in San Jose del Cabo from Thrifty and used the service of broker CarTrawler. CarTrawler gets a 4 (Very Good) and Thrifty a 2 (Fair). Jorge Alberto Flores Gonzalez would use the service from CarTrawler again but wouldn't rent a car from Thrifty again.
Booking the car
The website of CarTrawler gives enough information and this information is correct:
The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Picking up the car
How easy was it to find the rental office/service desk from Thrifty:
How clear were the directions on the voucher from CarTrawler:
Thrifty offered extra insurances that were excessive.
The info the CarTrawler provided on the voucher about not needing extra insurances was clear:
Comment: in thrifty say was a basic coverage and i have to put a reserve in my credit card for five thousand dollars if i want that basics, and i losse it if have and accident or somthing like that
The staff at the pick-up office of Thrifty was friendly and helpfull:
Comment about other issues when picking up the car: the cost of conversion dollars to pesos was higer than the bank in that days.
Dropping off the car
Thrifty claimed the car was damaged. That claim was right . The way Thrifty solved this is rated:
Comment: it was a ciggarrete burn in one seat. and want to charge for that, they look for 6 rentals before and found it was reported yet
The staff at the drop off office from Thrifty was friendly and helpfull:
General judgement
Value for money:
Comment: i have to pay extra insurances
The service Thrifty delivered:
We wouldn't rent a car from Thrifty again.
Comment: never rent there again
The service CarTrawler delivered:
We would use the service of CarTrawler again.
Comment: it was'nt clear about insurances and then the rental office charge for more
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Value for money
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Paul Ross from Mullaway (Australia) rented a car (compact) in Queretaro from Europcar and used the service of broker CarTrawler. CarTrawler gets a 5 (Excellent) and Europcar a 5 (Excellent). Paul Ross would use the service from CarTrawler again and would rent a car from Europcar again.
Booking the car
The website of CarTrawler gives enough information and this information is correct:
The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Picking up the car
How easy was it to find the rental office/service desk from Europcar:
How clear were the directions on the voucher from CarTrawler:
Europcar offered extra insurances.
The info the CarTrawler provided on the voucher about not needing extra insurances was clear:
The staff at the pick-up office of Europcar was friendly and helpfull:
Dropping off the car
The staff at the drop off office from Europcar was friendly and helpfull:
General judgement
Value for money:
Comment: Excellent value for money, very pleased, thank you!
The service Europcar delivered:
We would rent a car from Europcar again.
Comment: They were fantastic!
The service CarTrawler delivered:
We would use the service of CarTrawler again.
Comment: Great selection of rental cars. Thank you!
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Value for money
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Warren Kaufman from San Antonio (United States) rented a car (economy) in Mexico City from Alamo. Alamo gets a 4 (Very Good). Warren Kaufman would rent a car from Alamo again.
Picking up the car
How easy was it to find the rental office/service desk from Alamo:
Alamo offered extra insurances that were excessive.
The staff at the pick-up office of Alamo was friendly and helpfull:
Comment about other issues when picking up the car: Cars in Mexico are of lower quality and have many dings, scratches, etc. The engine light came on in our car about half way through our trip and the car could not travel much over 80 kilometers per hours without vibrating so we took it fairly easy and were not in any hurry. I pointed these issues out to Alamo on the return and they said 'thank you' took the car out of service to fix them.
Dropping off the car
The staff at the drop off office from Alamo was friendly and helpfull:
General judgement
Value for money:
The service Alamo delivered:
We would rent a car from Alamo again.
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Value for money
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Timothy Boatman from PASO ROBLES (United States) rented a car (standard) in Loreto from Alamo. Alamo gets a 5 (Excellent). Timothy Boatman would rent a car from Alamo again.
Picking up the car
How easy was it to find the rental office/service desk from Alamo:
The car had technical problems. Alamo did not solve this problem immediately. This solution is rated:
Comment: The car's left turn signal was not working. Did not pose a large problem but I was concerned I could be stopped for the not functioning signal.
The staff at the pick-up office of Alamo was friendly and helpfull:
Dropping off the car
The staff at the drop off office from Alamo was friendly and helpfull:
General judgement
Value for money:
The service Alamo delivered:
We would rent a car from Alamo again.
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Value for money
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dbra bernardo rodriguez alvarez from Mexico city (Mexico) rented a car (compact) in Oaxaca from Alamo. Alamo gets a 4 (Very Good). dbra bernardo rodriguez alvarez would rent a car from Alamo again.
Picking up the car
How easy was it to find the rental office/service desk from Alamo:
The staff at the pick-up office of Alamo was friendly and helpfull:
We used the emergency number from Alamo during the rental period and rate their accessibility:
The people from Alamo were friendly and professional:
We rate the way they solved our issues:
Dropping off the car
The staff at the drop off office from Alamo was friendly and helpfull:
General judgement
Value for money:
The service Alamo delivered:
We would rent a car from Alamo again.
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Value for money
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F Mercier from Longueuil (Canada) rented a car (economy) in Merida from Europcar. Europcar gets a 3 (Good). F Mercier would rent a car from Europcar again.
Picking up the car
How easy was it to find the rental office/service desk from Europcar:
The staff at the pick-up office of Europcar was friendly and helpfull:
Comment about other issues when picking up the car: But there was another company, America rent a car, who came at the airport and brought us to their office, to rent us a car for which they asked for another payment.. They had my name, my arrival date and hour, my phone number. They brought us back to the airport, where we went to Europcar.
Dropping off the car
The staff at the drop off office from Europcar was friendly and helpfull:
General judgement
Value for money:
The service Europcar delivered:
We would rent a car from Europcar again.
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Value for money
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A PIASTRA from CHARMEIL (France) rented a car (intermediate) in Mexico City from Hertz. Hertz gets a 1 (Poor). A PIASTRA wouldn't rent a car from Hertz again.
Picking up the car
How easy was it to find the rental office/service desk from Hertz:
The staff at the pick-up office of Hertz was friendly and helpfull:
Comment about other issues when picking up the car: No maps, no help for direction, NO customer service
Dropping off the car
The staff at the drop off office from Hertz was friendly and helpfull:
General judgement
Value for money:
The service Hertz delivered:
We wouldn't rent a car from Hertz again.
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Value for money
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