When you rent a car in Southport, Australia the lowest price is important. But just as important are service and rental conditions. Below is an overview of the general rental conditions of our brokers. Some rental conditions depend on location (local legislation) and/or car rental company (fuell policy, deposit, one way surcharge etc.). So also check the rental conditions for a specific car in Southport. All our brokers give detailed information about the exact rental conditions for every car in Southport. After you selected a car, but before you complete a reservation. (back to search forms)
All-Inclusive car rent Southport - General Car Rental Conditions |
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Customer Ratings: |
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Show rental company before reservation is made: |
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Unlimited Mileage: |
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Third Party Liability Insurance: |
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Collision Damage Waiver: |
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Theft Protection Insurance: |
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Local Taxes/VAT: |
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Airport Delivery/Taxes: |
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Bookingsfee: |
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4 € |
No Risk Warranty: |
€ 5.27 per day |
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Depends on location and car type |
Search available rental cars in Southport |
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Cancellation Costs: |
Within 7 days of the booking date and at least 48 hours before pick-up: no fee.
Outside 7 days of the booking date and at least 48 hours before pick-up: € 25.00 plus the non-refundable Administration Charge (Card processing fee) where applicable.
Less than 48 hours before pick-up: no funds paid will be reimbursed. But when the entire rental amount has been pre paid: 3 days rental and Administration Charge. |
Until 48 hours before the start of the rental period: no fee.
Less than 48 hours before the start of the rental period or no show: the full rental charge. |
Until 48 hours before the start of the rental period: no fee.
Less than 48 hours before the start of the rental period or no show: the prepayment. |
Search available rental cars in Southport |
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Payment: |
Mastercard, Visa |
American Express, Mastercard, Visa |
American Express, Mastercard, Visa |
Secured Server/SSL: |
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Privacy Policy: |
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24/7 Customer Support: |
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Mon - Fri 07:00 - 21:.00 CET
Sat - Sun 10:00 - 19:00 CET |
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Unique Selling Point: |
Cars from many local car rentals: 450 rental companies worldwide |
Excess (own risk) refunded in the event of damage, accident or theft |
Insured customer deposit |
Search available rental cars in Southport |
Summary customer reviews car rent Australia |
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20 customer reviews car rent Australia |
Chihying Wei from Taiwan rented a car (mini van) in Perth from Redspot and used the service of broker CarTrawler. CarTrawler gets a 5 (Excellent) and Redspot a 5 (Excellent). Chihying Wei would use the service from CarTrawler again and would rent a car from Redspot again.
Booking the car
The website of CarTrawler gives enough information and this information is correct:
The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Picking up the car
How easy was it to find the rental office/service desk from Redspot:
How clear were the directions on the voucher from CarTrawler:
The car had technical problems. Redspot did not solve this problem immediately. This solution is rated:
Comment: the wheels were not aligned, just a little, not big deal, we couldn't know until we drove out to the high way. Just let you know, not big deal.
The staff at the pick-up office of Redspot was friendly and helpfull:
Dropping off the car
The staff at the drop off office from Redspot was friendly and helpfull:
General judgement
Value for money:
The service Redspot delivered:
We would rent a car from Redspot again.
The service CarTrawler delivered:
We would use the service of CarTrawler again.
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Value for money
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Andrey Pavlov from Moscow (Russia) rented a car (SUV) in Gold Coast from Thrifty and used the service of broker CarTrawler. CarTrawler gets a 5 (Excellent) and Thrifty a 5 (Excellent). Andrey Pavlov would use the service from CarTrawler again and would rent a car from Thrifty again.
Booking the car
The website of CarTrawler gives enough information and this information is correct:
The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Picking up the car
How easy was it to find the rental office/service desk from Thrifty:
How clear were the directions on the voucher from CarTrawler:
Thrifty offered extra insurances.
The info the CarTrawler provided on the voucher about not needing extra insurances was clear:
The staff at the pick-up office of Thrifty was friendly and helpfull:
Dropping off the car
The staff at the drop off office from Thrifty was friendly and helpfull:
General judgement
Value for money:
The service Thrifty delivered:
We would rent a car from Thrifty again.
The service CarTrawler delivered:
We would use the service of CarTrawler again.
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Value for money
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CHOW KET WONG from Hong Kong rented a car (economy) in Tullamarine from Europcar and used the service of broker CarTrawler. CarTrawler gets a 3 (Good) and Europcar a 4 (Very Good). CHOW KET WONG would use the service from CarTrawler again and would rent a car from Europcar again.
Booking the car
The website of CarTrawler gives enough information and this information is correct:
The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Picking up the car
How easy was it to find the rental office/service desk from Europcar:
How clear were the directions on the voucher from CarTrawler:
Europcar offered extra insurances.
The info the CarTrawler provided on the voucher about not needing extra insurances was clear:
The staff at the pick-up office of Europcar was friendly and helpfull:
Dropping off the car
The staff at the drop off office from Europcar was friendly and helpfull:
General judgement
Value for money:
The service Europcar delivered:
We would rent a car from Europcar again.
The service CarTrawler delivered:
We would use the service of CarTrawler again.
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Value for money
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D CANNINGS from England rented a car (SUV) in Adelaide from Thrifty. Thrifty gets a 4 (Very Good). D CANNINGS would rent a car from Thrifty again.
Picking up the car
How easy was it to find the rental office/service desk from Thrifty:
The staff at the pick-up office of Thrifty was friendly and helpfull:
Comment about other issues when picking up the car: car we ordered and shown on voucher was not same a cr ordered by holiday rentals from thrifty
Problems while on the road
This problem occured: phone call saying tax had run out and would we return car. The people from Thrifty handled this adequately:
Comment: they re taxed the car
Dropping off the car
The staff at the drop off office from Thrifty was friendly and helpfull:
General judgement
Value for money:
The service Thrifty delivered:
We would rent a car from Thrifty again.
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Value for money
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M Schwarz rented a car in Camberwell from Europcar. Europcar gets a 1 (Poor). M Schwarz and wouldn't rent a car from Europcar again.
Picking up the car
How easy was it to find the rental office/service desk from Europcar:
The office/desk was not open at the time of arrival. The way Europcar solved this is rated:
Comment: Attendant was away, I had to call a displayed number for assistance.
The staff at the pick-up office of Europcar was friendly and helpfull:
Dropping off the car
The staff at the drop off office from Europcar was friendly and helpfull:
General judgement
Value for money:
The service Europcar delivered:
We wouldn't rent a car from Europcar again.
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Value for money
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G S Love from West Nowra (Australia) rented a car (compact) in Darwin from Europcar. Europcar gets a 1 (Poor). G S Love wouldn't rent a car from Europcar again.
Picking up the car
How easy was it to find the rental office/service desk from Europcar:
We did not get type of car that we booked (or similar) from Europcar but: downgrade.
Comment: We believed we were picking up a Accent but was given a Getz resulting in only just getting our luggage in. The smaller car curtailed some of the activities we had planned leaving us to advise family and friends not to deal with Europcar
Europcar offered extra insurances that were excessive.
The staff at the pick-up office of Europcar was friendly and helpfull:
General judgement
Value for money:
The service Europcar delivered:
We wouldn't rent a car from Europcar again.
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Value for money
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Heike Schutze from sydney (Australia) rented a car (economy) in Darwin from Thrifty. Thrifty gets a 5 (Excellent). Heike Schutze would rent a car from Thrifty again.
Picking up the car
How easy was it to find the rental office/service desk from Thrifty:
The staff at the pick-up office of Thrifty was friendly and helpfull:
Dropping off the car
The staff at the drop off office from Thrifty was friendly and helpfull:
General judgement
Value for money:
The service Thrifty delivered:
We would rent a car from Thrifty again.
Comment: If the price was competitive
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Value for money
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Penelope Ockenden from Sydney (Australia) rented a car (intermediate) in Darwin from Europcar and used the service of broker CarTrawler. CarTrawler gets a 5 (Excellent) and Europcar a 5 (Excellent). Penelope Ockenden would use the service from CarTrawler again and would rent a car from Europcar again.
Booking the car
The website of CarTrawler gives enough information and this information is correct:
The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Picking up the car
How easy was it to find the rental office/service desk from Europcar:
How clear were the directions on the voucher from CarTrawler:
Europcar offered extra insurances.
The info the CarTrawler provided on the voucher about not needing extra insurances was clear:
The staff at the pick-up office of Europcar was friendly and helpfull:
Dropping off the car
The staff at the drop off office from Europcar was friendly and helpfull:
General judgement
Value for money:
The service Europcar delivered:
We would rent a car from Europcar again.
The service CarTrawler delivered:
We would use the service of CarTrawler again.
Comment: Car Trawler would be the first broker I would check for any further rental - a very happy customer.
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Value for money
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G W Borland from Otautau (N.Z) rented a car (compact) in Hobart from Thrifty. Thrifty gets a 3 (Good). G W Borland would rent a car from Thrifty again.
Picking up the car
How easy was it to find the rental office/service desk from Thrifty:
The staff at the pick-up office of Thrifty was friendly and helpfull:
Dropping off the car
The staff at the drop off office from Thrifty was friendly and helpfull:
General judgement
Value for money:
The service Thrifty delivered:
We would rent a car from Thrifty again.
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Value for money
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PG Sweeny from Sydney (Australia) rented a car (mini van) in Adelaide from Europcar. Europcar gets a 1 (Poor). PG Sweeny wouldn't rent a car from Europcar again.
Picking up the car
How easy was it to find the rental office/service desk from Europcar:
The car had technical problems. Europcar did not solve this problem immediately. This solution is rated:
Comment: The vehicle we we were given was not road worthy, we had to take the vehicle to have two tires replace and the steering corrected. The cost us a half a day out of our weekend and the treatment when we returned the vehicle was appalling.
Europcar offered extra insurances.
The staff at the pick-up office of Europcar was friendly and helpfull:
Dropping off the car
There were some issues when dropping of the car at Europcar: Handling of complaint. The way Europcar solved this is rated:
Comment: Europcar have since offered us compensation in the form of one day free rental off another booking.
The staff at the drop off office from Europcar was friendly and helpfull:
General judgement
Value for money:
Comment: Car not road worthy and complaints poorly dealt with at the time.
The service Europcar delivered:
We wouldn't rent a car from Europcar again.
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Value for money
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O E Canta from Melbourne (Australia) rented a car (standard) in Melbourne from Thrifty. Thrifty gets a 4 (Very Good). O E Canta would rent a car from Thrifty again.
Picking up the car
How easy was it to find the rental office/service desk from Thrifty:
Thrifty offered extra insurances.
The staff at the pick-up office of Thrifty was friendly and helpfull:
Comment about other issues when picking up the car: No, the staff was professional and quick
Dropping off the car
The staff at the drop off office from Thrifty was friendly and helpfull:
General judgement
Value for money:
Comment: I think the service was very good
The service Thrifty delivered:
We would rent a car from Thrifty again.
Comment: The process was quick and I encountered no problems
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Value for money
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J Barrow from perth (australia) rented a car (mini van) in Perth from Europcar. Europcar gets a 3 (Good). J Barrow wouldn't rent a car from Europcar again.
Picking up the car
How easy was it to find the rental office/service desk from Europcar:
Europcar offered extra insurances.
The staff at the pick-up office of Europcar was friendly and helpfull:
Comment about other issues when picking up the car: the car's fuel tank was not totally full, so when i return it full i am paying for other peoples fuel.
Dropping off the car
The staff at the drop off office from Europcar was friendly and helpfull:
General judgement
Value for money:
Comment: I rate the hiring on the total cost. This cost blew out because of the running cost of the product.this is why i would not hire from them again.
The service Europcar delivered:
We wouldn't rent a car from Europcar again.
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Value for money
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Mervyn Morrison from Ferns (Ireland) rented a car (intermediate) in Perth from Thrifty. Thrifty gets a 4 (Very Good). Mervyn Morrison would rent a car from Thrifty again.
Picking up the car
How easy was it to find the rental office/service desk from Thrifty:
Thrifty offered extra insurances.
The staff at the pick-up office of Thrifty was friendly and helpfull:
Dropping off the car
The staff at the drop off office from Thrifty was friendly and helpfull:
General judgement
Value for money:
Comment: The option to return the car without a full tank of fuel was good, I think I brought it back on reserve!
The service Thrifty delivered:
We would rent a car from Thrifty again.
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Value for money
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R J D TATTON from Chester (UK) rented a car (full size) in Perth from Thrifty. Thrifty gets a 2 (Fair). R J D TATTON would rent a car from Thrifty again.
Picking up the car
How easy was it to find the rental office/service desk from Thrifty:
The staff at the pick-up office of Thrifty was friendly and helpfull:
Problems while on the road
This problem occured: accident. The people from Thrifty did not handle this adequately:
Comment: The car was damaged in a car park by another vehicle when the hire car was parked and unattended. The owner of the other vehicle located me and we sorted out insurance details etc. Thrifty charged me ?·1750 (or thereabouts) even though the repair only cost ?·650 (I found out later). Holiday Cars reimbursed me after some delay. I lost about ?·9 overall due to currency rate changes over the time involved. The experience was unnecessarily stressful.assary
Dropping off the car
The staff at the drop off office from Thrifty was friendly and helpfull:
General judgement
Value for money:
The service Thrifty delivered:
We would rent a car from Thrifty again.
Comment: They tried to rip me off over the car repairs as explained above.
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Value for money
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Brian Queree from Lower Hutt (New Zealand) rented a car (economy) in Perth from Thrifty. Thrifty gets a 4 (Very Good). Brian Queree would rent a car from Thrifty again.
Picking up the car
How easy was it to find the rental office/service desk from Thrifty:
The staff at the pick-up office of Thrifty was friendly and helpfull:
Dropping off the car
The staff at the drop off office from Thrifty was friendly and helpfull:
General judgement
Value for money:
Comment: Keys dropped in box on return-office shut
The service Thrifty delivered:
We would rent a car from Thrifty again.
Comment: the way I did last time through Holiday-cars
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Value for money
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Bruce Hearsey from christchurch (New Zealand) rented a car (intermediate) in Port Douglas from Avis and used the service of broker CarTrawler. CarTrawler gets a 5 (Excellent) and Avis a 5 (Excellent). Bruce Hearsey would use the service from CarTrawler again and would rent a car from Avis again.
Booking the car
The website of CarTrawler gives enough information and this information is correct:
The voucher and the confirmation mail received from CarTrawler after booking the car did provide sufficient and correct information:
Picking up the car
How easy was it to find the rental office/service desk from Avis:
How clear were the directions on the voucher from CarTrawler:
Avis offered extra insurances that were excessive.
The info the CarTrawler provided on the voucher about not needing extra insurances was clear:
Comment: EXTRA INSURANCE WITH ANY RENTALS IS ALWAYS EXCESSIVE AND A REAL TRICK INTO UPPING YOUR PREMIUM - WORLD WIDE
The staff at the pick-up office of Avis was friendly and helpfull:
Dropping off the car
The staff at the drop off office from Avis was friendly and helpfull:
General judgement
Value for money:
The service Avis delivered:
We would rent a car from Avis again.
Comment: WOULD RENT AGAIN -- BUT IT WAS CHEAPER TO DO THRU TRAWLER THAN THEIR WEB SITE -- GENERALLY AVIS ARE EXPENSIVE ON THEIR WEB SITE
The service CarTrawler delivered:
We would use the service of CarTrawler again.
Comment: GOOD VALUE
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Value for money
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Ping Li from Hong Kong (Hong Kong) rented a car (standard) in Sydney from Thrifty. Thrifty gets a 1 (Poor). Ping Li would rent a car from Thrifty again.
Picking up the car
How easy was it to find the rental office/service desk from Thrifty:
The staff at the pick-up office of Thrifty was friendly and helpfull:
Comment about other issues when picking up the car: In Sydney, there is an n electronic high way tolling system. Every car requires an electronic tag for the system. Everything is automated and there is no person to collect toll on highway. Without such a tag, a car will be fined if it passing a tolling station. The staff at Thrifty counter did not mention this to us. Thrifty does not provide us with this tag. On the road, we were very careful every time passing a polling station. We simply cannot find any person collecting tolls. As the result, we received several fines in Sydney.
Problems while on the road
This problem occured: high toll. The people from Thrifty did not handle this adequately:
Comment: After returning from Australia, we received several fine notices for highway tolls. On top of that, Thrifty also send us notice for extra management charge for these fines. We complained this to Thrifty. Eventually, Thrifty dropped the extra management charge. We still have to pay the fines related to the highway tolls.
Dropping off the car
The staff at the drop off office from Thrifty was friendly and helpfull:
General judgement
Value for money:
The service Thrifty delivered:
We would rent a car from Thrifty again.
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Value for money
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M GORNET from ISSY LES MOULINEAUX (France) rented a car (compact) in Sydney from Europcar. Europcar gets a 4 (Very Good). M GORNET would rent a car from Europcar again.
Picking up the car
How easy was it to find the rental office/service desk from Europcar:
Europcar offered extra insurances.
The staff at the pick-up office of Europcar was friendly and helpfull:
Comment about other issues when picking up the car: Nobody explained to us the toll system which is used in Australian cities. It is only mentioned on a piece of paper among many others. I think it deserves some verbal explanation and advices about the way to pay.
Dropping off the car
The staff at the drop off office from Europcar was friendly and helpfull:
General judgement
Value for money:
Comment: Partly because I did not understand well the substitution offer, I had to use car not designed for long journeys which was not very confortable.
The service Europcar delivered:
We would rent a car from Europcar again.
Comment: I am a long time customer of Europcar. The company I worked for before retiring used to own Europcar and sold it to the VW group.
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Value for money
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Ricky from Brisbane (Australia) rented a car (compact) in Townsville from Thrifty. Thrifty gets a 2 (Fair). Ricky would rent a car from Thrifty again.
Picking up the car
How easy was it to find the rental office/service desk from Thrifty:
The staff at the pick-up office of Thrifty was friendly and helpfull:
Comment about other issues when picking up the car: I wrote a written complaint about the issues that I had and experiences but I was never contacted.
Dropping off the car
The staff at the drop off office from Thrifty was friendly and helpfull:
General judgement
Value for money:
The service Thrifty delivered:
We would rent a car from Thrifty again.
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Value for money
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SauChee Sim from Kuala lumpur (Malaysia) rented a car (intermediate) in Melbourne from Apollo. Apollo gets a 3 (Good). SauChee Sim would rent a car from Apollo again.
Picking up the car
How easy was it to find the rental office/service desk from Apollo:
The staff at the pick-up office of Apollo was friendly and helpfull:
Comment about other issues when picking up the car: difficulty getting to car rental office from Melbourne Airport
Dropping off the car
There were some issues when dropping of the car at Apollo: getting from rental office to Melbourne Airport.
Comment: They didnt, i had to solve it myself.
The staff at the drop off office from Apollo was friendly and helpfull:
General judgement
Value for money:
Comment: Well, if they have a pick up drop off service to/from Melbourne Airport, the experience wuold have been perfect.
The service Apollo delivered:
We would rent a car from Apollo again.
Comment: Overall experience was satisfactory.
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Value for money
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